Photo & Video Reviews
Let customers show it, not just say it.
Star ratings and written reviews, plus real customer photos and video, submitted directly on your storefront or through a review request sent after a real purchase. Included on the Free plan, with a moderated media gallery on every product.
Review request
Sent after fulfillment
Verified
Worth every penny
Diego R.
How it works
Part of the same review, not a separate system.
- Photo and video attach to a review a customer submits, either on your storefront or through a review request.
- Media appears in a moderated gallery on each product, alongside the review it belongs to.
- A review only publishes with its photo or video once it clears your moderation rules, the same as any other review.
- Switching from another platform? Photo links from your export are validated and referenced directly during import, never invented.
Questions
Frequently asked questions
Are photo and video reviews included on the Free plan?
Yes. Both are included on the Free plan, with no separate charge or upgrade required to turn them on.
Where do customer photos and videos show up?
In the Product Reviews Widget's media gallery on the product page, alongside the review they were submitted with, styled through Brand Studio like every other widget.
Are photo and video reviews moderated the same way as text reviews?
Yes. They pass through the same moderation queue and rules as every other review, so a photo or video only publishes when it clears your own moderation settings.