Review Moderation
A moderation queue that respects your time.
Configure once, minimum rating, verified purchase requirement, banned words and links, and let trustworthy reviews auto-publish while everything else waits for a quick look. Included on every plan, including Free.
Minimum rating: 4 stars · banned words: on
Priya K.
Auto-publishedAiko S.
Auto-publishedMarcus T.
Held for reviewModeration rules
Rules you set once, that keep working.
- Auto-publish reviews at or above a minimum star rating you set.
- Optionally require the reviewer to be a verified buyer before a review can auto-publish.
- Always hold reviews that contain a link, profanity, or a banned word or phrase you define.
- Get an email notification whenever a review is held for your review.
One scannable queue for everything that needs a human decision.
Everything that doesn't clear your rules lands in a single queue, not scattered across tabs. Reply publicly to any review right from the same screen.
Questions
Frequently asked questions
Is moderation included on the Free plan?
Yes. Moderation rules and merchant replies are included on every plan, including Free.
Do I have to review every single review by hand?
No. Reviews that clear your own rules auto-publish; only what doesn't clear the bar lands in one queue for a quick manual decision.
Can I reply to a review publicly?
Yes, from the same moderation queue screen, without switching to a different part of the app.